STORE POLICY

 

The Company reserves the right to change these terms and conditions at any time without prior notice. If any changes are made, the revised terms and conditions shall be posted on this website immediately.

Product Availability

If a product becomes unavailable after an order has been confirmed, we will reach out to you directly regarding the amendments and replacement of items.

Should you be uncontactable, we will drop you a message via WhatsApp or email. However, if we are unable to get a confirmation from you within 48hours, we will proceed to cancel the order. Refunds will be issued in the form of e-vouchers.

While we commit our best efforts to inform you of any unavailable products in your order as soon as possible, we apologise if we are unable to inform you of such changes in advance.

Refunds

For any form of refunds, it will be in form of an e-voucher for use on purchases from our online store TYJonline. You may also contact us at tyjonline@tyjfood.com regarding refunds inquiry.

Returns

Due to the frozen nature of our products, we do not accept any returns.

Privacy Policy

For more information about our privacy policy, you may find out more at https://tyjfood.com/Privacy-Policy.

Wholesale Inquiries

We also deliver for bulk orders. You may inquire more by contacting us at tyjonline@tyjfood.com for bulk purchase.

Payment Methods

Currently, we only accept PayNow as a form of payment method.

Full payment should be made to:

Tee Yih Jia Manufacturing Pte Ltd

UEN: 196900630E

 

How to make your payment:

  • Open your mobile bank app (Bank of China, Citibank Singapore Limited, DBS Bank/POSB, HSBC, Industrial and Commercial Bank of China Limited, Maybank, OCBC Bank, Standard Chartered Bank, and UOB) and tap on PayNow.

  • Enter UEN Number 196900630E, full amount and include order number (For e.g. #10001) as reference.

  • Once your transaction has been verified, your order will be marked as paid and you will receive a confirmation email from us.

  • Please note that orders must be fully paid within 30 minutes from submission of order. Otherwise, your order may be voided.

Scan the above QR code for easy payment via your bank's digital banking app.

Tee Yih Jia Food Manufacturing Pte Ltd

1 Senoko Road Tee Yih Jia Building, Singapore 758134
Tel: +65 6880 9888         Email: tyjonline@tyjfood.com

© 2020 TEE YIH JIA FOOD MANUFACTURING PTE LTD. ALL RIGHTS RESERVED

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